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NoonSaudi Arabia

Noon Statement Detail Report Explained

use reference numbers, SKUs, fee names and item dates as an auditable ledger. The goal is to turn marketplace data into a clear review that finance and ecommerce teams can inspect before taking action.

Why the gap happens

Noon activity spans orders, inventory, fees, returns and payouts. An event may appear in one report while its reimbursement or adjustment is posted in another report or a later period.

That is why comparing sales with a bank deposit is not enough. References, SKUs, quantities, dates and values must be matched before separating a valid fee from a review candidate.

Step-by-step review process

Start with one statement period, one currency and one store contract. Normalize order, shipment and SKU identifiers, then remove duplicate exports without discarding the original audit trail.

Apply a documented rule to every candidate and preserve the source rows, matching rows and value calculation. If matching is approximate or a report is missing, keep the item in review rather than calling it claim-ready.

Once evidence is complete, prepare concise claim copy, attach the documents and record the case ID. Match compensation in a later statement instead of assuming the claim succeeded.

What to check

For this guide, the focus is to use reference numbers, SKUs, fee names and item dates as an auditable ledger. Confirm that the originating event exists, whether an offsetting entry appeared, whether quantity and value agree, and whether the dispute window remains open.

Do not submit the same candidate twice, mix currencies or store contracts, or treat every difference as an error. A clear explanation and conservative confidence score matter more than alert volume.

Frequently asked questions

Is every finding a guaranteed claim?

No. It begins as a review candidate and becomes claim-ready only after reports and evidence are matched.

Is a PDF invoice enough?

Usually not. PDFs support the case, while row-level CSV or Excel data is needed to detect the anomaly.

Can GCC merchant teams use this workflow?

Yes, when they operate Noon or Amazon.sa accounts, with each store, contract and currency kept separate.